POOR SERVICE - HANDOVER A FILE AND THEY STILL DEDUCT FROM YOUR ACCOUNT - VODACOM AND THEIR ATTORNEY VVM

RECEIVED A SETTLEMENT DISCOUNT OF 35% @R1 411.71 - IT WAS PAID AND PROOF OF PAYMENT SENT TO VVM ATTORNEYS WHICH IS BASED IN RANDBURG - WEEKEND VODACOM THEIR CLIENT THAT SENT INSTRUCTION TO THESE ATTORNEYS - THEY THEN DEDUCT 864.87 WHILE I SETTLED THE ACCOUNT ON 35% BLACK FRIDAY - A COMPLAINT WAS LAID TO VODACOM BEFORE WHEN AN INDIVIDUAL FORGED MY ID AND RENEWED MY CONTRACT - I NOW WANTED TO PUT THIS MATTER TO BED AND THEY STILL CONTINUING WITH THEIR BAD SERVICE - I DID NOT EVEN AUTHOURIZE ANY DEBIT ORDER FOR VODACOM BUT THEY STILL DEDUCTED - THEY NEED TO RE-IMBURSE ME MY R864.87