Will sell you the moon but will find reason not to honor warranty

Over eager to sell a device. But will find reason to not even entertain warranty claims. Device purchased from them went crazy after 3 months. Brought it in. Was told theres fall damage. Tiny scratch on one of the corners. Tried explaining I know about the scratch. Happened as my hand grazed against a wall, device was perfect for all the time since then. Asked them to send it away and if supplier finds fault with the scratch I will accept it. Nope. They found their out. Wouldn't even entertain sending it away. Also no mention of this was made with purchase. Vape station gives alot better service even as a less known shop, I'll head there in future.