Damaged my vehicle

Never wil I ever again make use of VAPS Airport Parking. I parked my vehicle there from 04-08 June 2025 and on Saturday the 7th I recieved a massage saying that there was a slight accident and that my vehicle was scratched on the front bumper. Obviously I wasn't very happy about it. But my complaint is this. I got quotations to fix my vehicle for R7,700.00 with an accredited panel beater that wil do a good job. But VAPS wanted me to go and park my vehicle at the house in Kempton Park where it was stored and damaged and then they will take it somewhere to get fixed. I told the owners Lizette and Paul that I would prefer to take my vehicle there myself as I would like to see where and who will fix it. But they did not want me to see where the vehicle will be fixed. The owner Mr Paul send me a message saying that there is too much back and forth with getting my car fixed and that he will only pay out R2500.00 as per there terms and conditions. Leaving me to pay in R5000.00 out of my pocket if I would like to get my vehicle fixed. Bad Client Service !!!!