Charged Their Mistake - Please do not consider Emeris to further your studies.

I am beyond frustrated and disappointed with the complete lack of communication from Emeris regarding the Project Management course. I was never informed that the course would not be offered this semester, yet I had already purchased the required textbook in preparation.

It is now the third week of the semester, and I still have no content for two of my modules. As a distance student, I rely entirely on timely communication, uploaded lectures, and structured guidance to study effectively. How am I expected to keep up academically when there are no lectures, no materials, and no clear communication from the institution?

To make matters worse, I only discovered that Project Management was not being offered after personally reaching out two weeks into the semester. Despite this being an institutional failure, I am now being charged a R1000 late registration fee. This is completely unfair, as the delay was caused by the institution’s lack of communication — not by me.

This situation has placed unnecessary financial strain and academic stress on me. I expect the late registration fee to be waived and a refund for any additional costs I incurred due to this mismanagement.

Students deserve transparency, accountability and proper academic support, especially in a distance learning environment.