****mers

Lady Loarraine phoned me, promising to help with the debt. I accepted the debit order, and before it went off, I cancelled with them as I only then read all these bad reviews, so my salary was paid, they still deducted from my account, after I got confirmation it was cancelled and i went to the bank the same day, and it showed cancelled. it still went off from my account. I am struggling for two weeks now to get answers regarding my refund, no success. The lady that helped me, does not even answer me anymore. Just said she did give it through and that there is nothing more she can do. And the call centers just keep on saying that they are waiting for feedback from management regarding the refund. Still no answer and no one comes back to me. Took my bread and butter money as my creditors also went off from my account and they took that debit. Went back to the bank to reverse that debit order, they could not do so, as they blocked them from reversing those debits, and also they change reference numbers after you cancel to still keep the debit order from debiting from your account.