accident claim

A list of documents were emailed to BMD for a claim against a knock on the back of my vehicle by one of their trucks. I was instructed to email everything and within 5 days of them receiving all documents, the repairs to my car would be seen too.<br> <br> It has now been over a year since the accident happened, and i have not had any response from numerous emails and messages left.<br> <br> I have since had my car fixed and paid out of my own pocket. I think its disgusting that they dont even both er responding to a person, when the accident was caused by one of their drivers.<br> <br> Time out of my working days were taking to get all the documents they required - police case number, minimum if 3 different quotes etc. <br> <br> And this from a reputable trucking company in SA? <br> <br> Its just disgusting what these conpanies get away with here in SA