1 reviews | Active since Member
We bought a Ford Ranger in December 2017 February 2018 the turbo and aircon packed up After a month and a half of fighting the dealership for repair I got in touch with MFC I've spoken to several people from a Nathan to Cindy at Nedbank My request was simple I need a warranty on the job of which the dealership called Vehicle Connection Boksburg refused from Devon to Ross After numerous emails and phone calls MFC advised me to allow the dealership the chance to repair the vehicle after I requested the vehicle to be repaired by Ford or RMI approved centre I took the vehicle to the dealership and almost a month later got it back Fast forward to October 2018 (6 months) the turbo packs up again I called the dealership to enquire about some sort of warranty they told me to fly a kite I called Cindy at Nedbank and she referred me to the Ombudsman of which they came back saying they can't instruct the dealership to refund me the R6500.00 I paid on the current repairs After that response Cindy said the case is closed finish and klaar
My questions her and she failed to answer was why did MFC fail me on this from the word go and her response the guys that gave me that info no longer works there why couldn't MFC instruct the dealership to give a warranty "no answer" the R6500.00 what will happen "no answer"
so the blame game started its not Nedbank its MFC no its the dealership
to put the cherrie on the cake in December I got pulled over almost arrested for fines on the car prior to us buying it guess whats the response from Nedbank/MFC and the dealership "go the the license department and sort it out yourself"
this is really frustrating