TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Vehicle Connection has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Vehicle Connection across 8 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bought car at their Boksburg branch. I noticed the trye had a problem when I was driving from the dealership to home I reported it to the salesman and the manager. Was told to send the pictures and the invoice as I ended buying a new run flat tyre for R3500. It was back and forth till the manager stopped taking my calls.
1 reviews | Active since Jan 2020
Bought car at their Boksburg branch. I noticed the trye had a problem when I was driving from the dealership to home I reported it to the salesman and the manager. Was told to send the pictures and the invoice as I ended buying a new run flat tyre for R3500. It was back and forth till the manager stopped taking my calls.
1 reviews | Active since Jan 2020
Friendly salesman but the car sold itself. Didn't go the extra mile, and I bought the vehicle having 3 different tyre brands on it after requesting to have 1 brand fitted. Admin personal friendly and helpful.
1 reviews | Active since Jan 2020
Friendly salesman but the car sold itself. Didn't go the extra mile, and I bought the vehicle having 3 different tyre brands on it after requesting to have 1 brand fitted. Admin personal friendly and helpful.
1 reviews | Active since Jan 2020
I have had the distinct pleasure in dealing with Bianca and Marc. Absolutely fenominal service! What a pleasure! One on one no strings attached but absolutely professional in all aspects! Wish our SA can take note that we can be so absolutely great! Thx guys! Mind blowing!! Great service!!!
1 reviews | Active since Jan 2020
I have had the distinct pleasure in dealing with Bianca and Marc. Absolutely fenominal service! What a pleasure! One on one no strings attached but absolutely professional in all aspects! Wish our SA can take note that we can be so absolutely great! Thx guys! Mind blowing!! Great service!!!
1 reviews | Active since Jan 2020
I’m writing this to express my disappointment about your service. I bought a BMW at your Boksburg branch in Feb this year. Upon taking delivery of the vehicle I saw a warning about a tyre pressure and stopped at the garage to pump the tyre. You we’re already closed for me go back. On the following morning the tyre was flat again. I informed Jaco, the salesman that assisted me when I bought the vehicle. I went to Supa Quick and they saw that the tyre was patched and I they advised that the tyre can’t be repaired as it would be dangerous to do so. They also noted that both front tyre expired including the patched one. I paid R7000 for two new tyres. I spoke with the salesman and he promised to escalate the matter to his manager (Gary). The manager refused to refund me at least for one tyre. I have been sending countless emails to him. At first he asked me to send photos and invoice which I did and when I made a follow up with emails he did not respond. I also called him and he promised to look into the matter. He never got back to me. I’m so disappointed by your service 😡😡😡😡
1 reviews | Active since Jan 2020
I’m writing this to express my disappointment about your service. I bought a BMW at your Boksburg branch in Feb this year. Upon taking delivery of the vehicle I saw a warning about a tyre pressure and stopped at the garage to pump the tyre. You we’re already closed for me go back. On the following morning the tyre was flat again. I informed Jaco, the salesman that assisted me when I bought the vehicle. I went to Supa Quick and they saw that the tyre was patched and I they advised that the tyre can’t be repaired as it would be dangerous to do so. They also noted that both front tyre expired including the patched one. I paid R7000 for two new tyres. I spoke with the salesman and he promised to escalate the matter to his manager (Gary). The manager refused to refund me at least for one tyre. I have been sending countless emails to him. At first he asked me to send photos and invoice which I did and when I made a follow up with emails he did not respond. I also called him and he promised to look into the matter. He never got back to me. I’m so disappointed by your service 😡😡😡😡
1 reviews | Active since Jan 2020
I bought a car from them in march this year 2023, the sales person Fernando was helping me I was told the bmw is in good condition, it was a cash deal in 6 months of driving the car ooops the car just stopped, gearbox I called them to find out what are we doing in situations like this unfortunately there is nothing they can help me with, people beware of this dealer they only care in making cash their cars are good at all, I won’t recommend them to anyone I regret the day I set my foot there😭💔
1 reviews | Active since Jan 2020
I bought a car from them in march this year 2023, the sales person Fernando was helping me I was told the bmw is in good condition, it was a cash deal in 6 months of driving the car ooops the car just stopped, gearbox I called them to find out what are we doing in situations like this unfortunately there is nothing they can help me with, people beware of this dealer they only care in making cash their cars are good at all, I won’t recommend them to anyone I regret the day I set my foot there😭💔
1 reviews | Active since Jan 2020
We bought a Ford Ranger in December 2017 February 2018 the turbo and aircon packed up After a month and a half of fighting the dealership for repair I got in touch with MFC I've spoken to several people from a Nathan to Cindy at Nedbank My request was simple I need a warranty on the job of which the dealership called Vehicle Connection Boksburg refused from Devon to Ross After numerous emails and phone calls MFC advised me to allow the dealership the chance to repair the vehicle after I requested the vehicle to be repaired by Ford or RMI approved centre I took the vehicle to the dealership and almost a month later got it back Fast forward to October 2018 (6 months) the turbo packs up again I called the dealership to enquire about some sort of warranty they told me to fly a kite I called Cindy at Nedbank and she referred me to the Ombudsman of which they came back saying they can't instruct the dealership to refund me the R6500.00 I paid on the current repairs After that response Cindy said the case is closed finish and klaar My questions her and she failed to answer was why did MFC fail me on this from the word go and her response the guys that gave me that info no longer works there why couldn't MFC instruct the dealership to give a warranty "no answer" the R6500.00 what will happen "no answer" so the blame game started its not Nedbank its MFC no its the dealership to put the cherrie on the cake in December I got pulled over almost arrested for fines on the car prior to us buying it guess whats the response from Nedbank/MFC and the dealership "go the the license department and sort it out yourself" this is really frustrating
1 reviews | Active since Jan 2020
We bought a Ford Ranger in December 2017 February 2018 the turbo and aircon packed up After a month and a half of fighting the dealership for repair I got in touch with MFC I've spoken to several people from a Nathan to Cindy at Nedbank My request was simple I need a warranty on the job of which the dealership called Vehicle Connection Boksburg refused from Devon to Ross After numerous emails and phone calls MFC advised me to allow the dealership the chance to repair the vehicle after I requested the vehicle to be repaired by Ford or RMI approved centre I took the vehicle to the dealership and almost a month later got it back Fast forward to October 2018 (6 months) the turbo packs up again I called the dealership to enquire about some sort of warranty they told me to fly a kite I called Cindy at Nedbank and she referred me to the Ombudsman of which they came back saying they can't instruct the dealership to refund me the R6500.00 I paid on the current repairs After that response Cindy said the case is closed finish and klaar My questions her and she failed to answer was why did MFC fail me on this from the word go and her response the guys that gave me that info no longer works there why couldn't MFC instruct the dealership to give a warranty "no answer" the R6500.00 what will happen "no answer" so the blame game started its not Nedbank its MFC no its the dealership to put the cherrie on the cake in December I got pulled over almost arrested for fines on the car prior to us buying it guess whats the response from Nedbank/MFC and the dealership "go the the license department and sort it out yourself" this is really frustrating
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