False advertising and unprofessional conduct

Complaint: Misleading Advertising & Unprofessional Conduct – Vehicles 4 All Gezina .I am lodging a complaint regarding my experience with Vehicles 4 All, which was disappointing and unprofessional. • The vehicle price as advertised and deal assistance did not correlate • No consistent updates were provided during the process and I had to ask each time for updates by the salesperson. The sales person kept on telling me that he is busy speaking to the manager to get the deal in place and afterwards the manager informed me that he was not part of the process. • The salesperson provided incorrect information • The deal assistance advertised was later confirmed by the manager to be incorrect • As a result, the vehicle price and deal assistance reflected in the advert was not true.

This lack of transparency and inaccurate advertising caused unnecessary frustration and wasted time. Clear and honest communication was not maintained, and expectations were set incorrectly from the outset.I believe this matter reflects poor business practices and misleading advertising. I would caution prospective customers to verify all details in writing before proceeding. Vehicles for all Gezina