Tiles with attitude

went to check what tile they have and the salesman (Timothy) showed me something that I liked. Said they getting stock two days later and that the day after delivery, I would get my stock. All lies, the tiles never came from Durban as he promised. Over the weekend, he confirmed that he checked and they are enroute. More lies. I put off the installation of cupboards due this and at the moment, no tiles. When I requested to speak to the owner, Timothy said he will get him to call me. More Bull, I eventually speak to some idiot who claims to be the manager as the owners are overseas. I highly doubt that, this looked more like a way for each employee to cover each other. This Johnson ***** came on the phone to merely dismiss me and put the phone down. I then get a message to say come and pay and then they will order. People, if you on a timeframe, rather go to somebody who knows how to do business as these people have no clue. I think that's the reason, they are on small shop and not a huge establishment.