VS
Venum South Africa
Unclaimed Business
VS
Performance(last 12 months):
#53Ranked In Retail
0 NPSUnlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJE
Jameline E
1 reviews | Active since Jan 2020
7 Aug 2025, 15:45
Venum South Africa **** or Not?
I placed an order on the 16/7/2025. Up and till today I haven't received ANY confirmation from them that they have received my order or anything. I have sent three emails to follow-up and NO feedback has been given. There is no contact number to phone them and they are not responding to my emails. Is Venum South Africa a **** or do you actually get what you ordered and paid for?
Helpful (0)
|Replies (0)JE
Jameline E
1 reviews | Active since Jan 2020
7 Aug 2025, 15:45
Venum South Africa **** or Not?
I placed an order on the 16/7/2025. Up and till today I haven't received ANY confirmation from them that they have received my order or anything. I have sent three emails to follow-up and NO feedback has been given. There is no contact number to phone them and they are not responding to my emails. Is Venum South Africa a **** or do you actually get what you ordered and paid for?
0
Replies (0)KW
Kerry W
1 reviews | Active since Jan 2020
4 Feb 2025, 19:51
**** website
What looks like a legit website, is definitely not! I made a purchase early December 2024, received notification that it was despatched by Track718 but nothing arrived, although the tracking stated delivered. When trying to make contact with them (only email available), you get a response from mia@vipeuservices.com, in extremely bad English saying the order has been shipped. About a week after the purchase my bank account was hacked and money (R12000) taken.
Helpful (0)
|Replies (0)KW
Kerry W
1 reviews | Active since Jan 2020
4 Feb 2025, 19:51
**** website
What looks like a legit website, is definitely not! I made a purchase early December 2024, received notification that it was despatched by Track718 but nothing arrived, although the tracking stated delivered. When trying to make contact with them (only email available), you get a response from mia@vipeuservices.com, in extremely bad English saying the order has been shipped. About a week after the purchase my bank account was hacked and money (R12000) taken.
0
Replies (0)ES
FN
Fredrick Nana-Akuffo
1 reviews | Active since Jan 2020
27 Dec 2024, 04:51
www.venumsouthafrica.co.za : ****???
On December the 7th (2024) I placed an order on what appears to be the Venum South Africa website: www.venumsouthafrica.co.za . It goes straight to a website called www.venumza.com Everything looks legitimate, like a typical ecommerce website with a trustworthy paygate. The website states a 3 to 15 day delivery time. Feedback has been terrible. I got an email from an "Isabella" (Isabella@vipeuservices.com) on the day of the order confirming payment receipt and again on the 11th of December with the tracking information. It turns out that the order is being shipped from China, and the tracking information is few and far between. There is no office number that I can call. I recontacted "Isabella" on December the 18th this was the response, 3 days later: "OK，please hold on, we are confirming the details with our courier, thank you." It is Christmas day, the very expensive parcel (which was ordered 18 days ago and meant as a Christmas gift for someone) has not arrived, and the latest tracking information just says "moved to next station". If this is not a ****, it is then the worst customer service experience I have witnessed and I have sent a formal inquiry to the main American page questioning the legitimacy and existence of its South African branch. Has anyone else had any experiences with Venum South Africa? Is this an illegitimate poser falsely representing the actual company?
Helpful (0)
|Replies (0)FN
Fredrick Nana-Akuffo
1 reviews | Active since Jan 2020
27 Dec 2024, 04:51
www.venumsouthafrica.co.za : ****???
On December the 7th (2024) I placed an order on what appears to be the Venum South Africa website: www.venumsouthafrica.co.za . It goes straight to a website called www.venumza.com Everything looks legitimate, like a typical ecommerce website with a trustworthy paygate. The website states a 3 to 15 day delivery time. Feedback has been terrible. I got an email from an "Isabella" (Isabella@vipeuservices.com) on the day of the order confirming payment receipt and again on the 11th of December with the tracking information. It turns out that the order is being shipped from China, and the tracking information is few and far between. There is no office number that I can call. I recontacted "Isabella" on December the 18th this was the response, 3 days later: "OK，please hold on, we are confirming the details with our courier, thank you." It is Christmas day, the very expensive parcel (which was ordered 18 days ago and meant as a Christmas gift for someone) has not arrived, and the latest tracking information just says "moved to next station". If this is not a ****, it is then the worst customer service experience I have witnessed and I have sent a formal inquiry to the main American page questioning the legitimacy and existence of its South African branch. Has anyone else had any experiences with Venum South Africa? Is this an illegitimate poser falsely representing the actual company?
0
Replies (0)