MS
Mark S
Active since May 2020
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
MTN South Africa dispuut en diskonneksie
More, ek wil 'n dispuut aanmeld met MTN se customer care, accounts department, banking department ivm my selfoon rekening van sedert 3 Maart 2026 weeer afgesny is. Vanaf Mei 2025 sukkel ek om die maandelikse betalings - wat ALMAL wys op my bankrekening maar nie een op hulle stelsel wys nie, reg te stel. Een maand is dit reg, 'n maand later is dit verkeerd Ek het maandeliks dit aangemeld en as reeds 5 maal (100 km elke keer heen en weer) na die MTN kantoor in Langeberg Mall se MTN winkel waar Ashley Adonis vir my sy uiterste bes gedoen het om dit reg te stel. Tussen ons twee het ons net hierdie jaar, die bewys van betalings 6 keer aangestuur en elke keer word ons verwys, of na 'n ander departement of ek kon geen hulp kry van die Customer care nommer wanneer ek al herhaaldelik gebel het nie. Ek is ook aanmekaar gevra om weeeeer die klomp prompts te gaan en te kyk of 'n ander afdeling kan help, as het ek by accounts uitgekom. Die afgelope 3 weke het ek weer 4 maal ingery en Ashley meer as 6 ure met hulle telefonies dit probeer uitklaar en toe ek vanmore weer navraag doen, word ek vertel die "contract departement" is nie oop oor naweke nie. Die bewys van betalings, direk van my bank app af, het reeds Dinsdag, nadat een departement dit opgelaai het en toe vertel is dit registreer nie, want die 'banking department" is al wie dit mag oplaai. het dit na nog 2 uur se wag, op my rekening gewys in die winkel en dit nadat 3 afdelings ook ontvangs erken het en dan ons weer verwys het na 'n ander afdeling. Ek is oorgegee en kry kort-kort oproepe van die debt collectors kantoor wat beweer ek moet HULLE eers betaal, voor dit herstel kan word. Ek is besig met aanlyn studies en werk aanlyn, maar moet data koop op my selfoon vir hotspot, terwyl MTN my 900GB skuld sedert Maart 2026 op my modem se ****rak. Ek is al klaar weer uit data uit en moet ten duurste dit aankoop. Hulle ondersteun nie eers hulle eie 'winkels' of franchises nie, hoe op aarde moet 'n privaat persoon hulle oortuig dat daar 'n fout is.
0 replies
1 month ago
Huge ****mers
They are ****mers- taking your money, sending you **** tracking numbers, saying the parcel was delivered and then they block you, never to hear from them again. It is also not an SA company-the website takes you to a company in Japan after payment been done and they delete all communication
0 replies
12 months ago
Woodenways Bethal ****ming people
Few years ago we bought a queen bed headboard set, side tables, dressers at Woodenways. Cost us a pretty penny, just under R30 000. We requested and paid for meranti. Now a week back the bed headboard broke and send it in to a company near us to have it fixed. They phoned us to come and have a look, the whole freaken headboard is made out of pressed wood and only laminated with roughly 2 mm "meranti"!!! Had our side tables and dresser inspected, exactly the same thing. So they dupe people thinking you are paying for real wood, instead you pay for cheap pressed wood!! What make them think it is ok to make and sell inferior products under the disguise of being genuine wood. Just fed up with companies like this that get away with this and years down the line you do not have any guarantee and no way to get your money back. We paid extra money so that this furniture can last us a life time but with pressed wood I could have walk to my nearest low cost store and buy cheapies, will last me the same!!!
0 replies
16 months ago
False advertising
Bought a dashcam, being advertised with a gps functions included. Received the dashcam on Tuesday, within 5 minutes from receiving it realized the unit is a plain unit with no GPS functions included, clearly stated on the box. When switching the unit on, the screen comes on but no display. Faulty unit. Logged a return within half an hour and was given the option to choose today Friday 7 Feb for the courier to collect. Waited the whole day, no courier!! Phoned Makro call centre, the staff need proper training how to answer a phone, everybody else are so loud in the background you can hardly hear what the person on other side of line is saying. And get met with a lot of mmmm and aaaaa and clearly the person have NO CLUE whatsoever what is going on. Now I get told that it will be escalated to the return department and hopefully will receive info next week. In the meantime I have lost and spend a whole day waiting for a scheduled pick up that never happened. Do not even think about sending an e-mail, receives an automated response and also waiting for any feedback since last week Tuesday. I bought a dashcam believing it has a gps function in as well-false advertising!
3 replies
22 months ago
MAKRO SPEED QUEEN PROBLEMS
Monday, 12 August 2024 12:49 Please see previous correspondence. On 16 May we had a technician coming to site to fix our machine. When he was here the problem did not show and he said they will keep the jobcard open if problem occurs again and left without doing anything to the Speed queen washing machine. I have contacted the technicians again on 24 June with the same problem as well as that the Speed queen do not dry the clothes as it should, everything is still very wet after the spin cycle and I can still actually rinse the water out of the towels with my hands. The technicians said it looks like a intermitted problem and they will re-open the jobcard and have someone come to our house again. Up to today 12 Aug. 24 we haven’t heard a single word from anyone. How do I go about getting a replacement for this washing machine….I am fed up with bad service and have spend a hefty amount on a washing machine giving me these problems I want to log a return and replacement on this wash machine Monday, 06 May 2024 09:49 Being used in our holiday home-about 6 times The water is spilling over the washing machine when setting is on full load. The water keeps on running into machine and do not stop at setting level and have flooded our newly build house with brand new cupboards getting damaged With our previous holiday we thought it’s just a glitch (caught the overflooding in time on full load) but there is something serious wrong- thus I will only settle for a replacement My other speed queen was 17 years old and never had a problem like this
2 replies
28 months ago
NO REFUND AND NO ORDER RECEIVED
On 28 January I have ordered 3x Elektra Stand Fans-amount R1500 After I have ordered I got a notification that delivery will only be on 21 February which I was not going to accept-delivery time too long I have phoned in on 29 January to cancell the order, I have asked for a reference number and was told I can use my order number as reference The next day I have received a notification that order was collected by a courier I phoned in again and was told this order was never cancelled by your relevant department and have send a whatsapp as well confirming cancelation I told the lady to please cancell this order again] The next day I received a sms stating the courier on way with parcel I phoned in again and was told it will be escalated to the correct department I have send 4 whatsapp messages as well confirming this order was cancelled-seems like the person answering the whatsapp messages have NO IDEA what is going on AND NOW TODAY- I received a sms and email stating the order was delivered by my address I HAVE NOT RECEIVED THIS ORDER!! This type of service is totally unacceptable! I need an answer as soon as possible and a refund of R1500 back into our account BEYOND PATHETIC SERVICE
1 reply
54 months ago
Half op my paid order missing!
Put in an order on 16th Des. Received the package on the 23rd. With delivery I told the courier person its only half my order I have received. I have send Game an email twice(their promise online they will respond the same day)-no response. I have spend almost 40 min on the phone-it just keeps ringing-no answer. Come on Game-what happened to the rest of my order??? Also online I have order 2x blue combo plastic holder sets, instead receive 2x shocking pink sets!
0 replies
57 months ago
No feedback on canceling building insurance
On 30 Sept and 4 Oct I have send emails to cancel my 2 building insurance policies. Received a generic automated response and read receipt. Up to date still no feedback or real answers to cancel. Hellooooo, anyone home?? After 20 years with Standard bank insurance receiving this kind of non existing service is pathetic. PLEASE CONTACT ME- I GAVE 30 DAYS NOTICE TO CANCEL!
1 reply
71 months ago
Excellent movers
Charles and his team are excellent. We were stuck with lockdown, was supposed to move end March. Charles kept us up to date the whole time and 13 May when regulations were amended and we were able to move, Charles organized everthing. Within a day we moved and received our furniture 1300 km further in excellent condition. Well done Charles and Leopard Movers, excellent not breaking the bank either prices
1 reply
74 months ago
Delivered to whom, when and where?
I will post this the whole time now until I get some answers!!!! Makro SA , I need an answer. I bought a fridge on 15 March for R7999. Delivery was arranged but due to lockdown it was postponed. The last email I have received from your customer care on 1 April stated it was kept at the fulfillment store. When I queried my order this morning I was told via your whatsapp line my fridge was delivered. To whom , when and where?????? I am sending emails, messages via your messanger, phones are not answered and I need to know where my fridge is.
1 reply
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1 Star
9 (90%)