Vera Vita
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Had a lovely Sunday at Vera Vita, the service and food was amazing, a nice variety to choose from. Our waiter Solly and (Ronny)if I’m not mistaking his name, their service was really good…
1 reviews | Active since Jan 2020
Had a lovely Sunday at Vera Vita, the service and food was amazing, a nice variety to choose from. Our waiter Solly and (Ronny)if I’m not mistaking his name, their service was really good…
1 reviews | Active since Jan 2020
Surprisingly delightful little gem tucked away in the bustling south of Johannesburg. Beautiful peaceful ambience and the food was amazing. Tried the linguine sorrento but replaced linguine with gnocchi, a match made in heaven 😍 Our waiter George was so accomodiating and attentive to all our requests. We were unaware that we needed to book, especially when it's a public holiday but we were still shown a table. Definitely will be visiting Vera Vita again.
1 reviews | Active since Jan 2020
Surprisingly delightful little gem tucked away in the bustling south of Johannesburg. Beautiful peaceful ambience and the food was amazing. Tried the linguine sorrento but replaced linguine with gnocchi, a match made in heaven 😍 Our waiter George was so accomodiating and attentive to all our requests. We were unaware that we needed to book, especially when it's a public holiday but we were still shown a table. Definitely will be visiting Vera Vita again.
1 reviews | Active since Jan 2020
I was a patron at Veravita Oakdene on 25 March 2023. I had placed an order and had to cancel within two minutes as I had an emergency that I needed to attend to. I asked a waiter to please cancel my order and he obliged me. As l got into my car to drive away I was then met with the waitress that I initially placed the order with. She immediately insisted that my order was being prepared. I said to her no thank you I canceled already I need to leave. She went inside, asked her colleague whom I canceled my order with to Come outside with the card machine to pay before I had even received this order that was started. I then came out my car and asked for management as I was being held hostage while they prepared this order I canceled now 10 minutes ago. The female owner arrived and was told I can take my issue up with her. I greeted an was unassuming. As soon as I approached her she had already deduced that my çomplaint was unworthy of being heard. She had the nerve to say to me "your emergency isn't all that urgent is it" after spending a further minuterelaying to her the events that transpired in her absence. I have never in my life been so shocked at words! She proceeded to tell me that I was being unfriendly towards her staff that actually attacked me before she arrived. How could she judge a response to an action she did not see in the first place? She joined her staff in attacking me in the parking lot as a patron and asked me did I sit down in her restaurant? What that has anything to with, no one knows. She then went to her till asked for my receipt from the waitress and threw my money I was forced to pay at me across the counter! Had I been a person of her race, this would not have even reached this level. I have never in my life been treated with such disrespectful tactics as a consumer. The owner of this establishment as she so proudly put, attacked me, put me under duress and racially profiled me. Her lack of conflict management skills and emotional intelligence shocked me! What happened to the philosophy of "consumers should be respected and treated fairly?" I had no intention to attack her nor her business she on the other hand had other ideas about my experience. This woman's behaviour as an owner of an establishment and a woman was purely disgusting! If this is how you run your business, I shudder to think how you run your own life. You don't treat people that way!
1 reviews | Active since Jan 2020
I was a patron at Veravita Oakdene on 25 March 2023. I had placed an order and had to cancel within two minutes as I had an emergency that I needed to attend to. I asked a waiter to please cancel my order and he obliged me. As l got into my car to drive away I was then met with the waitress that I initially placed the order with. She immediately insisted that my order was being prepared. I said to her no thank you I canceled already I need to leave. She went inside, asked her colleague whom I canceled my order with to Come outside with the card machine to pay before I had even received this order that was started. I then came out my car and asked for management as I was being held hostage while they prepared this order I canceled now 10 minutes ago. The female owner arrived and was told I can take my issue up with her. I greeted an was unassuming. As soon as I approached her she had already deduced that my çomplaint was unworthy of being heard. She had the nerve to say to me "your emergency isn't all that urgent is it" after spending a further minuterelaying to her the events that transpired in her absence. I have never in my life been so shocked at words! She proceeded to tell me that I was being unfriendly towards her staff that actually attacked me before she arrived. How could she judge a response to an action she did not see in the first place? She joined her staff in attacking me in the parking lot as a patron and asked me did I sit down in her restaurant? What that has anything to with, no one knows. She then went to her till asked for my receipt from the waitress and threw my money I was forced to pay at me across the counter! Had I been a person of her race, this would not have even reached this level. I have never in my life been treated with such disrespectful tactics as a consumer. The owner of this establishment as she so proudly put, attacked me, put me under duress and racially profiled me. Her lack of conflict management skills and emotional intelligence shocked me! What happened to the philosophy of "consumers should be respected and treated fairly?" I had no intention to attack her nor her business she on the other hand had other ideas about my experience. This woman's behaviour as an owner of an establishment and a woman was purely disgusting! If this is how you run your business, I shudder to think how you run your own life. You don't treat people that way!
1 reviews | Active since Jan 2020
I've been at this restaurant for more then 2 hours it's almost closing time haven't received our food as yet! The waiters is very unfriendly no one from management is even apologizing.
1 reviews | Active since Jan 2020
I've been at this restaurant for more then 2 hours it's almost closing time haven't received our food as yet! The waiters is very unfriendly no one from management is even apologizing.
1 reviews | Active since Jan 2020
Food is good but my entire family & I were stunned when the bill came & to our shock found out that the restaurant charges R12 for a glass of hot tap water with a slice of lemon & R8 for a normal glass of tap water!!! I’ve never in my life!!!!
1 reviews | Active since Jan 2020
Food is good but my entire family & I were stunned when the bill came & to our shock found out that the restaurant charges R12 for a glass of hot tap water with a slice of lemon & R8 for a normal glass of tap water!!! I’ve never in my life!!!!
1 reviews | Active since Jan 2020
We went to vera vita by courtyard in Gillview. We ordered a pasta that said vegetarian and found bacon in it. We had to ask 3 waiters to get the owner to come to our table all we wanted from the owner was a simple apology yet he was rude and all he said was what do you want me to do about the fact that there was bacon in our meal. He then became vocal and also banned us from the restaurant and all we wanted was a simple apology. His Ego is too big and he can't simply say sorry. What a disappointment. Never going there again
1 reviews | Active since Jan 2020
We went to vera vita by courtyard in Gillview. We ordered a pasta that said vegetarian and found bacon in it. We had to ask 3 waiters to get the owner to come to our table all we wanted from the owner was a simple apology yet he was rude and all he said was what do you want me to do about the fact that there was bacon in our meal. He then became vocal and also banned us from the restaurant and all we wanted was a simple apology. His Ego is too big and he can't simply say sorry. What a disappointment. Never going there again
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