VERED ESTATES ********* BEHAVIOUR

We bought a property in Emmerentia. Vered was the agents selling the property. The agent name was Carole Levin. The property belonged to a 00German couple who worked at the Deutsche Internationale Schule Johannesburg and had to return back to Germany. We visited the property twice before making an offer.

The only disclosures was the fireplace being removed which we requested we wanted the pipe moved. We were assured everything was in working order and no issues to be reported.

Close to the completion of registration, Vered requested we sign a document, apparently to protect us. Thankfully we didnt sign the document for early move in the house. This seemed only to protect the sellers. When we finally moved we found, 1). House keys missing- never received them to date 2). Garage door not opening and automation not working- not disclosed during sale and aggreement. 3). Plumbing issues- not disclosed 4.) The seller had taken light fixtures that was part of the sale. And by doing so destroyed all the lighting outside. This was done after the electrical inspection. 5). Carole on numerous occasions told us the implementation of road closure is complete and now we find it is far from complete and requires additional funding from us. 6). They told us the fireplace is working but all fixtures are missing- now we would need to get this fixed. 7). Told us the irrigation system is fully functional but that as well is not working. 8). Window broken since viewing 9). Moisture in ceilings

We have written a letter with all the above and submitted to Carole as well as the seller. The seller requested pictures, which we sent.

But since then we received no communication. Vered has stopped taking our calls or responding to our emails.

This has got to be the most ********* behaviour from both Vered and the seller. I will not recommend Vered to anyone. For your peace of mind it would be better you avoid them, so you dont have to deal with additional costs that you didnt expect. My next steps is the ombudsman. Does anyone have further advise to deal with this?