Disgusting service from Vereening license department

I only rated it one to be able write my review. I was forced by the Natis system to go to vereening to renew my driver's license. I had to take a temporary license as well as mine was expiring soon. I never heard anything. They don't answer the phones from 08h00 till 16h00. That means nobody every phone number they have is not answered. I got a mail saying my license is ready for collection. Today my temporary license expires. They can't find it. I have lost half a day pay as I travel from Randburg. I sent away with sorry can't help. What do I do now. The number the staff gave me don't work. This place is disgusting they don't even deserve a **** drop