Verimark
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Marietjie B
1 reviews | Active since Member
25 Feb 2026, 13:08
Genesis Cyclovac vacuum overheating.
I bought a Genesis Cyclovac vacuum cleaner from Builders warehouse in Bloemfontein a week ago. Even though the filters are clean, the vacuum works for a few minutes and then shuts off because its gets extremely hott. This is the most usless, worthless vacuum i have ever used, DO NOT BUY A GENISIS CYCLOVAC VACUUM!!!
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Replies (53)Verimark's replyOfficial
25 Feb 2026, 15:36Good day,Thank you for bringing this matter to our attention.We sincerely apologise for the inconvenience you have experienced with your Genesis Cyclovac vacuum cleaner. We understand how frustrating this must be, especially with a recent purchase.Please note that we offer a 15-day money-back guarantee to ensure customer satisfaction. Since your unit was purchased a week ago, you are still within this period.As the vacuum was purchased from Builders Warehouse in Bloemfontein, we kindly advise that you return the unit to the same store with your proof of purchase. They will be able to assist you further in line with the returns policy.Should you require any additional assistance, please feel free to contact us.Kind regards,
The Verimark Team
The Verimark Team
Best regards,
Verimark's reply25 Feb 2026, 15:36
Official
Good day,Thank you for bringing this matter to our attention.We sincerely apologise for the inconvenience you have experienced with your Genesis Cyclovac vacuum cleaner. We understand how frustrating this must be, especially with a recent purchase.Please note that we offer a 15-day money-back guarantee to ensure customer satisfaction. Since your unit was purchased a week ago, you are still within this period.As the vacuum was purchased from Builders Warehouse in Bloemfontein, we kindly advise that you return the unit to the same store with your proof of purchase. They will be able to assist you further in line with the returns policy.Should you require any additional assistance, please feel free to contact us.Kind regards,
The Verimark Team
The Verimark Team
Best regards,