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Vertigo
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJR
Jacobus R
1 reviews | Active since Jan 2020
27 Nov 2020, 11:47
Good servise
Thank you Jameel and staff for the excellent service i received in helping me getting hold of a whether cover for my Gas Geyser.You folks is extremely helpful ,friendly and i received the goods in no time
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melisa K
1 reviews | Active since Jan 2020
25 Aug 2020, 10:02
If it sounds too good to be true...
I was excited to buy products from Vertigo Cosmetics at a really good price, but when I received it (very fast delivery) one of the items were very damaged which lead me to distrust the quality of both items. I immediately reported it to them and asked to return and for them to refund me for the items. It took them 2 days and many email requests to finally get back to me. After some back and forth they accepted the damaged product back but refused to give me a refund, instead they gave me a store credit. They claim this is Policy even after I explained that I don't want the remaining item and because I don't feel comfortable to buy from them I certainly don't want a credit. Days later I am still trying to get someone to contact me back after several more emails, but have had no further response.
Helpful (0)
|Replies (0)mK
melisa K
1 reviews | Active since Jan 2020
25 Aug 2020, 10:02
If it sounds too good to be true...
I was excited to buy products from Vertigo Cosmetics at a really good price, but when I received it (very fast delivery) one of the items were very damaged which lead me to distrust the quality of both items. I immediately reported it to them and asked to return and for them to refund me for the items. It took them 2 days and many email requests to finally get back to me. After some back and forth they accepted the damaged product back but refused to give me a refund, instead they gave me a store credit. They claim this is Policy even after I explained that I don't want the remaining item and because I don't feel comfortable to buy from them I certainly don't want a credit. Days later I am still trying to get someone to contact me back after several more emails, but have had no further response.
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