Shocking service

Shocking service, paid in full for windows and flyscreens to be installed on new lounge. To date after 4 months of waiting I've just been informed that they will no longer install the flyscreens as Maxidoor has installed the security bars.

Delay after delay and now it's our fault we have installed security!!!!!

- Herewith reply from Veto Aluminium.

Good day

As per the installation teams that were on site there are Trellidoors in front of the windows where the two said flyscreen’s that is on site needs to be installed We do unfortunately not remove Trellidoors due to the risk involved in damaging these doors and were this issue apparently communicated via our installation team to the builder on site

We close tomorrow until 8 January 2020 , however we will kindly send an installation team out to install the two flyscreen’s if the Trellidoors can be removed Apologies for the inconvenience and misunderstanding Awaiting your kind reply