Attorney not acting in client's best interest

I signed up with VFV Attorneys to do a parenting plan which I needed to have done as i'm emigrating in March 2024; I'd like to point out there is no contest between myself and my daughter's father, he aggreed to all my requests/conditions prior to me signing up with VFV, so pretty much and easy case only complications being getting the wording right where the UK is concerned and their definitions of certain things. Rikus Jordaan assisted me and collected the endorsed plan in May 2023, then in September 2023 I was invoiced for additional documents which I paid for however he only sent me the documents to sign in Novmeber 2023, subsequently my case has only been uploaded for the court role November 2023. If you follow the time line essentially it took him 6 months to do one task, 6 months of my time has been wasted, my case could have been on the court role long time ago. In additiion to this why did it take him 3/4 months to identify that I needed to sign additional affidavits (May to September), and why once he identified, generated and invoiced me for the affidavits did it then take him 2/3 months to send me the documents to sign (September to November).