Fraudulent company

This is a fraudulent company. I ordered my products on the 2nd of December and they told me their lead time is 7-14 days. After those 14 days they changed it to 16 days. I started complaining and sending emails to them and I would send messages to their TikTok direct messages as that’s how I found out about them. I have sent them a number of messages just asking for my money back because I no longer see the use of supporting them. It’s now the 3rd of February, a whole month later and I still don’t have the things I ordered nor do I have my money and they respond to my messages or the phone number they have put on their website