Bad Accounting Service Delivery Victor Khan-ya Municipality

After 1 Year of Meeting/Asking/Corresponding/Pleading for the Accounts Dept of Victor Khan-ya Municipality to correct my Municipal account I have received ..... no resolution/disrespect/Ghosting and Generally Pathetic (suspiciously *******) Service. I have submitted to them a forensically analyses of my account several times but they choose to ignore my pleas to resolve the issue. I have resided in the area for more than 2 decades and this is the worst service delivery to date. I am now being shuttled from one individual to another. I have all my records and information ready should this go to litigation