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Subject: Concern Regarding Treatment at Village Square, Randfontein
To whom it may concern,
I hope this message finds you well. I am writing to express my concern regarding the treatment I experienced at Village Square in Randfontein during my recent visit. Ackermans to be specific.
While I was selling goods and engaging with customers, I was approached by a manager who informed me that I was not permitted to sell in that area. I sincerely apologized, as I was unaware of the rules. However, later, at another location, I was called into the centre management office and unfortunately faced harassment from a security staff member. Bearing in mind I was with my kids who were traumatised by this incident. This situation was distressing and unsettling, especially after I had already apologized and assured them that I would comply in the future.
I believe that all individuals hustling and working hard should be treated with dignity and respect. I hope that Village Square- Randfontein can look into this matter and ensure a more respectful approach in the future. I demand an apology regarding this as I am a customer that supports almost all shops in Village Square-Randfontein.
Thank you for your attention to this matter.
Sincerely, Ms Mpofu Contact details:- 0839890462