VM
VIP Movers
Claimed Business
VM
VIP Movers
Claimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Review Distribution
4|4 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About VIP Movers
VIP Movers has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked VIP Movers across 87 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRP
Rita P
1 reviews | Active since Jan 2020
2 Feb 2026, 16:06
Great experience
Had a great experience with his moving company. Movers were on time, very friendly and helpful. Nothing was broken or damaged and everything was well wrapped and protected. 100% recommended and will use them again.
Helpful (0)
|Replies (0)RP
Rita P
1 reviews | Active since Jan 2020
2 Feb 2026, 16:06
Great experience
Had a great experience with his moving company. Movers were on time, very friendly and helpful. Nothing was broken or damaged and everything was well wrapped and protected. 100% recommended and will use them again.
0
Replies (0)TF
Tanya F
1 reviews | Active since Jan 2020
5 Oct 2025, 15:08
NOTHING VIP ABOUT VIP MOVERS!!!
I didn't even want to give 1 star!! Worst, worst company I've ever dealt with. Nothing VIP about their service. Michal doesn't know what customer service is. Please don't make the mistake we did. We got multiple quotes for our move from Jhb to CPT. VIP came out the cheapest. We still checked to see if there is anything that wasn't included in the quote. She said everything was included. The night before our move she emailed us to ask if we want our beds and TVs wrapped, to which we responded yes. There was no mention of any costs. After the moving guys (who she subcontracts) collected our furniture and items, she hit us with a R22k wrapping bill. When we queried it and asked for a breakdown of the cost, she got defensive and started screaming and shouting at us. We eventually got a breakdown with amounts she thumbsucked charging R200-R700 an item for wrapping. Some items weren't even wrapped, some just with a few pieces of tape. She threatened to put our stuff in storage if we didn't pay. So we had no choice. To date she has not responded to our emails with pictures on how our items were wrapped for R22k. The R22k pushed the quote to way over other quotes received from reputable companies like Eezi moves etc. we could have just used a reputable professional company and avoided all of this. Other than the overcharge, we've had quite a few items broken and she refused to respond to that as well.
Helpful (0)
|Replies (0)TF
Tanya F
1 reviews | Active since Jan 2020
5 Oct 2025, 15:08
NOTHING VIP ABOUT VIP MOVERS!!!
I didn't even want to give 1 star!! Worst, worst company I've ever dealt with. Nothing VIP about their service. Michal doesn't know what customer service is. Please don't make the mistake we did. We got multiple quotes for our move from Jhb to CPT. VIP came out the cheapest. We still checked to see if there is anything that wasn't included in the quote. She said everything was included. The night before our move she emailed us to ask if we want our beds and TVs wrapped, to which we responded yes. There was no mention of any costs. After the moving guys (who she subcontracts) collected our furniture and items, she hit us with a R22k wrapping bill. When we queried it and asked for a breakdown of the cost, she got defensive and started screaming and shouting at us. We eventually got a breakdown with amounts she thumbsucked charging R200-R700 an item for wrapping. Some items weren't even wrapped, some just with a few pieces of tape. She threatened to put our stuff in storage if we didn't pay. So we had no choice. To date she has not responded to our emails with pictures on how our items were wrapped for R22k. The R22k pushed the quote to way over other quotes received from reputable companies like Eezi moves etc. we could have just used a reputable professional company and avoided all of this. Other than the overcharge, we've had quite a few items broken and she refused to respond to that as well.
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Replies (0)VT
Vinco T
1 reviews | Active since Jan 2020
23 Apr 2025, 15:26
Excellent Experience with VIP Movers
Good communication, 💯 Quick and Effective response, got my stuff in good condition and on time. Thank you VIP Movers you guys are the best Highly recommend for long Distances.
Helpful (0)
|Replies (0)TW
EN
KG
Kim G
1 reviews | Active since Jan 2020
20 Jun 2024, 11:54
Efficient and friendly service
I just want to take a moment and say a great big thank Michal and her team. Her service has been phenomenal from start to finish, and the whole moving process was made so much less stressful thanks to their efficiency and friendliness. Would recommend.
Helpful (0)
|Replies (0)KG
Kim G
1 reviews | Active since Jan 2020
20 Jun 2024, 11:54
Efficient and friendly service
I just want to take a moment and say a great big thank Michal and her team. Her service has been phenomenal from start to finish, and the whole moving process was made so much less stressful thanks to their efficiency and friendliness. Would recommend.
0
Replies (0)JS
Johan S
1 reviews | Active since Jan 2020
6 Feb 2024, 22:23
Run, dont walk, RUN!
Beware of VIP Movers! Our experience with them after a house fire was an absolute nightmare. We entrusted them with our furniture in storage for over five years, only to have it vanish into thin air. To add insult to injury, when the supposed delivery finally arrived, it wasn't even our belongings. Instead, we received a pitiful assortment of broken trinkets that didn't belong to us. Despite paying hefty storage fees for an extended period, VIP Movers demonstrated a shocking lack of accountability. Their idea of compensation for losing our cherished possessions? A laughable 10,000, which doesn't even come close to covering the sentimental or monetary value of what we lost. Needless to say, we declined their insulting offer and much like our ENTIRE house contents, they vanished never to be heard from again despite multiple efforts. This disastrous experience occurred some years ago, but it's crucial to share our story. Unfortunately, our previous scathing review has mysteriously disappeared. Avoid VIP Movers at all costs – their incompetence and lack of responsibility are utterly unacceptable. Your belongings and peace of mind deserve better. #AvoidVIPMovers #CustomerNightmare #UnreliableService #CompensationFail #RegretfulExperience #LostBelongings #MovingNightmare #NotVIPQuality
Helpful (0)
|Replies (0)JS
Johan S
1 reviews | Active since Jan 2020
6 Feb 2024, 22:23
Run, dont walk, RUN!
Beware of VIP Movers! Our experience with them after a house fire was an absolute nightmare. We entrusted them with our furniture in storage for over five years, only to have it vanish into thin air. To add insult to injury, when the supposed delivery finally arrived, it wasn't even our belongings. Instead, we received a pitiful assortment of broken trinkets that didn't belong to us. Despite paying hefty storage fees for an extended period, VIP Movers demonstrated a shocking lack of accountability. Their idea of compensation for losing our cherished possessions? A laughable 10,000, which doesn't even come close to covering the sentimental or monetary value of what we lost. Needless to say, we declined their insulting offer and much like our ENTIRE house contents, they vanished never to be heard from again despite multiple efforts. This disastrous experience occurred some years ago, but it's crucial to share our story. Unfortunately, our previous scathing review has mysteriously disappeared. Avoid VIP Movers at all costs – their incompetence and lack of responsibility are utterly unacceptable. Your belongings and peace of mind deserve better. #AvoidVIPMovers #CustomerNightmare #UnreliableService #CompensationFail #RegretfulExperience #LostBelongings #MovingNightmare #NotVIPQuality
0
Replies (0)RK
Rob K
1 reviews | Active since Jan 2020
2 Jan 2024, 09:28
Avoid, Avoid, Avoid VIP Movers !!!
We had such a bad experience with VIP Movers that I couldn’t even bring myself to write this review. But that was in November last year 2022, and I did try hard to just move on. Unfortunately, we keep finding items either missing completely or else damaged as we keep unpacking. Michal subcontracts the actual movers and the communication is really difficult. Ours was a complex move with shuttles needed on both sides as well as storage prior to occupation, well they are just not capable of dealing with all those complexities and the line of communication is long and often broken. Every time we report an issue, Michal is shocked and can’t believe it. I have a long list of detailed damages same missing items that just scares me. In the end the emotional and financial costs were just exhausting. I wouldn’t want anyone to have to experience the trauma we had pre and post the move. Strongly advise to avoid VIP Movers.
Helpful (0)
|Replies (0)RK
Rob K
1 reviews | Active since Jan 2020
2 Jan 2024, 09:28
Avoid, Avoid, Avoid VIP Movers !!!
We had such a bad experience with VIP Movers that I couldn’t even bring myself to write this review. But that was in November last year 2022, and I did try hard to just move on. Unfortunately, we keep finding items either missing completely or else damaged as we keep unpacking. Michal subcontracts the actual movers and the communication is really difficult. Ours was a complex move with shuttles needed on both sides as well as storage prior to occupation, well they are just not capable of dealing with all those complexities and the line of communication is long and often broken. Every time we report an issue, Michal is shocked and can’t believe it. I have a long list of detailed damages same missing items that just scares me. In the end the emotional and financial costs were just exhausting. I wouldn’t want anyone to have to experience the trauma we had pre and post the move. Strongly advise to avoid VIP Movers.
0
Replies (0)