Virtuagigs
Claimed Business
|2.5|13 Reviews (last 12 months)|This business does not respond to reviews
Virtuagigs
Claimed Business
|2.5
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Virtuagigs receives sharply divided feedback from its users. A recurring theme among dissatisfied customers is paying subscription fees only to find their accounts remain unactivated, followed by drawn out refund processes and unanswered support emails. Some users report being offered complimentary plans in exchange for removing negative reviews. On the positive side, customers who do gain access consistently mention the platform being easy to use, the flexibility of picking up gigs around their schedule, and instances where support resolved dashboard issues quickly.
Performance(last 12 months):
Trustindex Rating
3.2TrustIndex
3.2
Review Distribution
2.5|13 Reviews
Jul '25 - Jun '26
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Inge T
1 reviews | Active since Jan 2020
11 Feb 2026, 07:56
Please don't pay for the plans
In October 2025, I registered on Virtuagigs and paid for a plan. They assured me that my account would be activated within 24 hours. However, after the 24-hour period, my account was still not activated. I then received an email stating that they were experiencing delays with account activation and could not provide a timeline for resolution. Instead, they advised me to request a refund, which I did. I received a confirmation email stating that my refund would be processed within 7–14 days. To date, I have not received the refund. Despite sending multiple follow-up emails, my messages have been ignored.
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Inge T
1 reviews | Active since Jan 2020
11 Feb 2026, 07:56
Please don't pay for the plans
In October 2025, I registered on Virtuagigs and paid for a plan. They assured me that my account would be activated within 24 hours. However, after the 24-hour period, my account was still not activated. I then received an email stating that they were experiencing delays with account activation and could not provide a timeline for resolution. Instead, they advised me to request a refund, which I did. I received a confirmation email stating that my refund would be processed within 7–14 days. To date, I have not received the refund. Despite sending multiple follow-up emails, my messages have been ignored.
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Lesley S
1 reviews | Active since Jan 2020
9 Feb 2026, 12:50
VirtuaGigs makes empty promises. Not Trustworthy at all.
On 23 October 2025, I took a chance and subscribed to the Standard plan on VirtuaGigs, in the hopes of bettering my financial position. My payment went through successfully, but I was unable to access my dashboard. I sent an email to VirtuaGigs for support. They responded confirming that my payment had been received, but that there was an issue with the email I had entered on registration. I rep**** with my correct email and waited. On 27 October 2025 I sent a follow up email, as I had not yet heard anything. I received a response saying that the best way forward would be to process a refund and resubscribe. I requested that they go ahead with the refund. VirtuaGigs sent me a refund request link and I requested the refund. 28 October 2025 I received a mail stating that my refund was processed successfully and would be paid to my account. On 14 November 2025, I followed up, as I had not yet received my refund. I subsequently sent emails on 17 & 19 November 2025 enquiring about my refund. I also posted a review on HelloPeter. Shortly after this I received a response from VirtuaGigs expressing their “deepest apologies” and they offered me a free complimentary premier plan, as an offer of goodwill, on condition I either remove or update my HelloPeter review. 4 December 2025, I finally received my refund and removed my HelloPeter review, in hopes that they would activate my complimentary premier plan as promised. I sent them a email confirming this. No response. I sent follow up emails asking that my complimentary premier plan be activated on 11 & 15 December 2025. On 16 December 2025 VirtuaGigs finally responded confirming that my complimentary premier plan would be activated from their side and that I would receive a confirmation email. Needles to say, the confirmation email never came! I have since sent follow up emails on 5, 9 & 21 January 2026 as well as on 3 February 2026, and once again… no Response! Bottom line………VirtuaGigs makes empty promises and is not a Trustworthy company. Do not believe their lies.
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Lesley S
1 reviews | Active since Jan 2020
9 Feb 2026, 12:50
VirtuaGigs makes empty promises. Not Trustworthy at all.
On 23 October 2025, I took a chance and subscribed to the Standard plan on VirtuaGigs, in the hopes of bettering my financial position. My payment went through successfully, but I was unable to access my dashboard. I sent an email to VirtuaGigs for support. They responded confirming that my payment had been received, but that there was an issue with the email I had entered on registration. I rep**** with my correct email and waited. On 27 October 2025 I sent a follow up email, as I had not yet heard anything. I received a response saying that the best way forward would be to process a refund and resubscribe. I requested that they go ahead with the refund. VirtuaGigs sent me a refund request link and I requested the refund. 28 October 2025 I received a mail stating that my refund was processed successfully and would be paid to my account. On 14 November 2025, I followed up, as I had not yet received my refund. I subsequently sent emails on 17 & 19 November 2025 enquiring about my refund. I also posted a review on HelloPeter. Shortly after this I received a response from VirtuaGigs expressing their “deepest apologies” and they offered me a free complimentary premier plan, as an offer of goodwill, on condition I either remove or update my HelloPeter review. 4 December 2025, I finally received my refund and removed my HelloPeter review, in hopes that they would activate my complimentary premier plan as promised. I sent them a email confirming this. No response. I sent follow up emails asking that my complimentary premier plan be activated on 11 & 15 December 2025. On 16 December 2025 VirtuaGigs finally responded confirming that my complimentary premier plan would be activated from their side and that I would receive a confirmation email. Needles to say, the confirmation email never came! I have since sent follow up emails on 5, 9 & 21 January 2026 as well as on 3 February 2026, and once again… no Response! Bottom line………VirtuaGigs makes empty promises and is not a Trustworthy company. Do not believe their lies.
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Memory N
1 reviews | Active since Jan 2020
22 Dec 2025, 13:07
I want my refund
On 14 November 2025 i registered on virtuagigs and paid R199 for a plan. They promised that my account will be activated within 24 hours but after 24 hours it was not activated. On 17 November i received an email which said they are experiencing some delays with activating my account and they dont know how long it will take for them to resolve the issue. Instead they suggested that I request a refund, of which I did and received a comfirmation email that I will receive my refund within 7-14 days. Until now i have not received my refund. I sent several emails but they are ignoring me. This is a ****!!!!!!!!
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Memory N
1 reviews | Active since Jan 2020
22 Dec 2025, 13:07
I want my refund
On 14 November 2025 i registered on virtuagigs and paid R199 for a plan. They promised that my account will be activated within 24 hours but after 24 hours it was not activated. On 17 November i received an email which said they are experiencing some delays with activating my account and they dont know how long it will take for them to resolve the issue. Instead they suggested that I request a refund, of which I did and received a comfirmation email that I will receive my refund within 7-14 days. Until now i have not received my refund. I sent several emails but they are ignoring me. This is a ****!!!!!!!!
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Itumeleng S
1 reviews | Active since Jan 2020
5 Dec 2025, 15:38
*****ulent job search platform
This company is a ****. I paid a subscription fee only to be told a week later that there is no space to on-board me. I then chose the option for a refund (which they confirmed had been successfully processed) and was to expect my refund within 7-14 days. It has now been 16 days and they are ignoring my emails.
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Itumeleng S
1 reviews | Active since Jan 2020
5 Dec 2025, 15:38
*****ulent job search platform
This company is a ****. I paid a subscription fee only to be told a week later that there is no space to on-board me. I then chose the option for a refund (which they confirmed had been successfully processed) and was to expect my refund within 7-14 days. It has now been 16 days and they are ignoring my emails.
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Lerato
1 reviews | Active since Jan 2020
19 Nov 2025, 05:36
Really impressed so far
Really impressed so far. Easy to get it into and the gigs are well laid out to do in my free time. Support has actually been helpful too. Had problem with my dashboard being locked after the renewing and support fixed it in moments after mailing them.
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Lerato
1 reviews | Active since Jan 2020
19 Nov 2025, 05:36
Really impressed so far
Really impressed so far. Easy to get it into and the gigs are well laid out to do in my free time. Support has actually been helpful too. Had problem with my dashboard being locked after the renewing and support fixed it in moments after mailing them.
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Nombuso
1 reviews | Active since Jan 2020
24 Oct 2025, 05:33
I’ve been with VirtuaGigs for a few months now, so figured it’s time I leave an honest review since I was also skeptical at first
I’ve been with VirtuaGigs for a few months now, so figured it’s time I leave an honest review since I was also skeptical at first. First things first: The platform is easy enough to use once you’re in, and I’ve managed to pick up a few gigs that actually pay decently. For me, that already makes it worth it. That being said, I can confirm what some of the other reviews are saying – the sign-up process was a bit of a headache. Even after I paid for the Standard Plan, it still took longer than I expected before my account was fully activated. So if you’re impatient, that part can be frustrating. Another thing: support isn’t great. If you send in a query, don’t expect a quick reply. It feels like they’re a bit short-staffed on that side. Payouts do come through, but they aren’t exactly fast either, you’ll probably wait longer than you’d like.
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Nombuso
1 reviews | Active since Jan 2020
24 Oct 2025, 05:33
I’ve been with VirtuaGigs for a few months now, so figured it’s time I leave an honest review since I was also skeptical at first
I’ve been with VirtuaGigs for a few months now, so figured it’s time I leave an honest review since I was also skeptical at first. First things first: The platform is easy enough to use once you’re in, and I’ve managed to pick up a few gigs that actually pay decently. For me, that already makes it worth it. That being said, I can confirm what some of the other reviews are saying – the sign-up process was a bit of a headache. Even after I paid for the Standard Plan, it still took longer than I expected before my account was fully activated. So if you’re impatient, that part can be frustrating. Another thing: support isn’t great. If you send in a query, don’t expect a quick reply. It feels like they’re a bit short-staffed on that side. Payouts do come through, but they aren’t exactly fast either, you’ll probably wait longer than you’d like.
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