An update of my review

I wanted to come back and update my review after everything was finally sorted out. My first experience with Virtuagigs honestly wasn’t pleasant - the signup took longer than expected, the dashboard wasn’t loading properly, and I eventually went for a refund out of pure frustration.

But I have to give credit where it’s due, they did follow up, apologize and resolve the problem. They even offered a free complimentary subscription to the premium plan to make up for the inconvenience, which I really didn’t expect. I'm still going to only give 4 stars because of the poor service, just glad things are sorted out in the end.