unprofessional

When I first tried to find reviews for this company on the net, I couldn't find any and decided to take a chance on them. This is the reason why I felt I should add my review after the fact. If I had one word to describe my experience with VMS it would be: unprofessional. I am not sure if it's due to lack of customer service experience or they just don't really care about business etiquette, but from beginning to end I have had unprofessional dealings with them. They are generally friendly and try to be helpful, but in the business world you have to deliver what you promise, and timeously!

I do hope they grow as a company and do better in future, but at the moment there are some things seriously lacking that could be to their detriment.