5 weeks for 3 Contravisions unacceptable

Contacted Vision Print in Claremont, Pretoria on the 12th of February 2019 for 3 Contravisions for a shop's windows. Paid in full same day. Today is the 15th of March and one window is done to specifications, one window was done totally wrong and the door not done as yet. After numerous messages to owner's daughter still no commitment from their side. This is beyond frustrating.