Vision Properties
1.1|62 reviews
XK
Xolani K
1 reviews | Active since Member
27 Nov 2025, 16:13
Water cut
Our recent experience with Vision Properties has been deeply disappointing. During a prolonged water cut for nonpayment by the body corporate to the municipality, there has been a complete lack of urgency in addressing the issue. Residents are left without clear timelines or updates, and communication is virtually nonexistent. This is unacceptable for an organisation tasked with managing essential services.
Basic expectations such as timely updates, transparency, and proactive problem-solving have not been met. The silence and inaction cause unnecessary stress and inconvenience for all residents. We expect better accountability and responsiveness.
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Replies (53)Vision Properties's replyOfficial
28 Nov 2025, 09:31Good Day Xolani
The owners of the complex have been kept informed since the arrear account was first received from the municipality two years ago. This matter has been discussed at various general meetings, and multiple solutions were presented for owner approval. Unfortunately, none of these proposed solutions were implemented, which ultimately resulted in the disconnection of water services.Since the disconnection on November 24, owners have received daily updates regarding the situation. On 27 November, an urgent owners’ information meeting was held where detailed feedback was provided. Today, 28 November, owners were informed of the decision to appoint attorneys to lodge an urgent interdict application to have the water supply reconnected at the scheme.We remain committed to keeping all owners updated and resolving this matter as swiftly as possible.
Kind Regards
Mari Meintjes
Operations Manager
The owners of the complex have been kept informed since the arrear account was first received from the municipality two years ago. This matter has been discussed at various general meetings, and multiple solutions were presented for owner approval. Unfortunately, none of these proposed solutions were implemented, which ultimately resulted in the disconnection of water services.Since the disconnection on November 24, owners have received daily updates regarding the situation. On 27 November, an urgent owners’ information meeting was held where detailed feedback was provided. Today, 28 November, owners were informed of the decision to appoint attorneys to lodge an urgent interdict application to have the water supply reconnected at the scheme.We remain committed to keeping all owners updated and resolving this matter as swiftly as possible.
Kind Regards
Mari Meintjes
Operations Manager
Best regards,
Vision Properties's reply28 Nov 2025, 09:31
Official
Good Day Xolani
The owners of the complex have been kept informed since the arrear account was first received from the municipality two years ago. This matter has been discussed at various general meetings, and multiple solutions were presented for owner approval. Unfortunately, none of these proposed solutions were implemented, which ultimately resulted in the disconnection of water services.Since the disconnection on November 24, owners have received daily updates regarding the situation. On 27 November, an urgent owners’ information meeting was held where detailed feedback was provided. Today, 28 November, owners were informed of the decision to appoint attorneys to lodge an urgent interdict application to have the water supply reconnected at the scheme.We remain committed to keeping all owners updated and resolving this matter as swiftly as possible.
Kind Regards
Mari Meintjes
Operations Manager
The owners of the complex have been kept informed since the arrear account was first received from the municipality two years ago. This matter has been discussed at various general meetings, and multiple solutions were presented for owner approval. Unfortunately, none of these proposed solutions were implemented, which ultimately resulted in the disconnection of water services.Since the disconnection on November 24, owners have received daily updates regarding the situation. On 27 November, an urgent owners’ information meeting was held where detailed feedback was provided. Today, 28 November, owners were informed of the decision to appoint attorneys to lodge an urgent interdict application to have the water supply reconnected at the scheme.We remain committed to keeping all owners updated and resolving this matter as swiftly as possible.
Kind Regards
Mari Meintjes
Operations Manager
Best regards,