vivo
Claimed Business
|4|4 Reviews (last 12 months)|This business does not respond to reviews
vivo
Claimed Business
|4
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
4|4 Reviews
Jul '25 - Jun '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHK
Howard K
1 reviews | Active since Jan 2020
22 Jan 2026, 13:09
No support no customer care - vivo phones
No support , no customer care, *********** technicians , wasted 2 hours told me phone will be fine. Calls went to voice without ringing, maps could nor work No empathy for customers time . Senior technician says brand new phone needs a new motherboard, will come out to office. No thought about inconvenience. Shop just says they not responsible for the correct functioning of phones sold . Since the first week in December, no co-ordinated approach. You think call gone dead then you get another call, shocked at no service etc.. Another baseless promise ,will escalate Ref for third time yesterday 107533102 as could not trace job card from Woodmead although all details given. I said if I dont hear from you by 14h00 today will post on Hello Peter. Nothing to date 15h07 No support for underperforming phone No offer to replace Can't use for business Unsafe for driving Unsafe for family communication Really
Helpful (0)
|Replies (0)HK
Howard K
1 reviews | Active since Jan 2020
22 Jan 2026, 13:09
No support no customer care - vivo phones
No support , no customer care, *********** technicians , wasted 2 hours told me phone will be fine. Calls went to voice without ringing, maps could nor work No empathy for customers time . Senior technician says brand new phone needs a new motherboard, will come out to office. No thought about inconvenience. Shop just says they not responsible for the correct functioning of phones sold . Since the first week in December, no co-ordinated approach. You think call gone dead then you get another call, shocked at no service etc.. Another baseless promise ,will escalate Ref for third time yesterday 107533102 as could not trace job card from Woodmead although all details given. I said if I dont hear from you by 14h00 today will post on Hello Peter. Nothing to date 15h07 No support for underperforming phone No offer to replace Can't use for business Unsafe for driving Unsafe for family communication Really
0
Replies (0)EA
EBRAHEEM A
1 reviews | Active since Jan 2020
29 Jul 2025, 11:45
Vivo v50
I'd like to share a pleasant experience with Vivi south africa, cape town. I have the Vivo v50 after hiking in the rain had a mouthpiece issue. Took it in, Thursday, next day part was delivered to technician Thabego and within 30 minutes resolved. Additional to this. I've been using Samsung last 10 years and was sceptical about moving over. It the best phone. Best pic quality and so practical for my lifestyle.
Helpful (0)
|Replies (0)EA
EBRAHEEM A
1 reviews | Active since Jan 2020
29 Jul 2025, 11:45
Vivo v50
I'd like to share a pleasant experience with Vivi south africa, cape town. I have the Vivo v50 after hiking in the rain had a mouthpiece issue. Took it in, Thursday, next day part was delivered to technician Thabego and within 30 minutes resolved. Additional to this. I've been using Samsung last 10 years and was sceptical about moving over. It the best phone. Best pic quality and so practical for my lifestyle.
0
Replies (0)YM
Yvonne M
1 reviews | Active since Jan 2020
18 Jul 2025, 10:56
World Class Service🥳🥳
I'd like to share my experience with Vivo mobile phone repair team. I dealt with Vuyo from their Whatsapp service and Roshaan at repairs, I'm the happiest customer. Their service level was way beyond my expectations, the team was highly professional and My phone was also fixed 100%. They offered me free courier. Overall I received VVIP SERVICE that didn't even cost me a fortune.
Helpful (0)
|Replies (0)YM
Yvonne M
1 reviews | Active since Jan 2020
18 Jul 2025, 10:56
World Class Service🥳🥳
I'd like to share my experience with Vivo mobile phone repair team. I dealt with Vuyo from their Whatsapp service and Roshaan at repairs, I'm the happiest customer. Their service level was way beyond my expectations, the team was highly professional and My phone was also fixed 100%. They offered me free courier. Overall I received VVIP SERVICE that didn't even cost me a fortune.
0
Replies (0)RT
Rejoice T
1 reviews | Active since Jan 2020
9 Jul 2025, 08:13
Phone repair
I'm expressing my sincere appreciation for the best service ever from Rosan (call agent) Dineo Matshotshi & Rahsaan the technician. They delt with me as if I was the only customer Vivo has ever received. Your product knowledge & helpfulness made the process smooth. Your dedication to customer satisfaction is commendable. I wish I could write the whole book about your great service. But all I can say is a million thank you to you guys. Keep it up Thank you for the earphones as well
Helpful (0)
|Replies (0)RT
Rejoice T
1 reviews | Active since Jan 2020
9 Jul 2025, 08:13
Phone repair
I'm expressing my sincere appreciation for the best service ever from Rosan (call agent) Dineo Matshotshi & Rahsaan the technician. They delt with me as if I was the only customer Vivo has ever received. Your product knowledge & helpfulness made the process smooth. Your dedication to customer satisfaction is commendable. I wish I could write the whole book about your great service. But all I can say is a million thank you to you guys. Keep it up Thank you for the earphones as well
0
Replies (0)