vivo
Claimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
vivo
Claimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About vivo
How is vivo rated on Hellopeter?
Hellopeter has tracked vivo across 25 reviews. vivo hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used vivo? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHK
Howard K
1 reviews | Active since Sept 2019
22 Jan 2026, 15:09
No support no customer care - vivo phones
No support , no customer care, *********** technicians , wasted 2 hours told me phone will be fine. Calls went to voice without ringing, maps could nor work No empathy for customers time . Senior technician says brand new phone needs a new motherboard, will come out to office. No thought about inconvenience. Shop just says they not responsible for the correct functioning of phones sold . Since the first week in December, no co-ordinated approach. You think call gone dead then you get another call, shocked at no service etc.. Another baseless promise ,will escalate Ref for third time yesterday *** as could not trace job card from Woodmead although all details given. I said if I dont hear from you by 14h00 today will post on Hello Peter. Nothing to date 15h07 No support for underperforming phone No offer to replace Can't use for business Unsafe for driving Unsafe for family communication Really
Helpful (0)
|Replies (0)HK
Howard K
1 reviews | Active since Sept 2019
22 Jan 2026, 15:09
No support no customer care - vivo phones
No support , no customer care, *********** technicians , wasted 2 hours told me phone will be fine. Calls went to voice without ringing, maps could nor work No empathy for customers time . Senior technician says brand new phone needs a new motherboard, will come out to office. No thought about inconvenience. Shop just says they not responsible for the correct functioning of phones sold . Since the first week in December, no co-ordinated approach. You think call gone dead then you get another call, shocked at no service etc.. Another baseless promise ,will escalate Ref for third time yesterday *** as could not trace job card from Woodmead although all details given. I said if I dont hear from you by 14h00 today will post on Hello Peter. Nothing to date 15h07 No support for underperforming phone No offer to replace Can't use for business Unsafe for driving Unsafe for family communication Really
0
Replies (0)