They rob customer meat , check carfully

My Husband went to vleis 1 to buy the meat that is cut, when he got back I noticed that the meat seem very small than usual, but i did not check the meat I asked our helper to put in the deep freezer, on this other day i wanted to cook shortrib which i noticed is not there , I called my husband and asked if he did tell them to cut it he said yes, I called vleis 1 , they told me that sometimes the people that cut make a mistake, the other time they said I need to bring the slip , i told them i do not have , please check my copy since I swiped the card number should tell, i asked them about there cameras and so forth, they dismissed me when i told them they should check the record of that particular day. there meat is nice but they do not have good customer service. They last time I spoke them the lady was very dismissing and today I spoke to the lady who said she will call me back , but I have been back and forth with this people already i am tired, they do not want to even try to prove or find out what happend on that day, I do not care even if they do not give me the meat but atlest tell me what happend