VLT Arms Business Closed

VLT Arms Kilnerpark Pretoria I drove to this arm supplier shop a week ago to collect my firearm which I purchased from them… and now have a firearm license for collection….. and were closed They have an answering service number for enquiries which is stuck on the entrance door…when dialed has a voice mail box full and no calls returned.. I did manage at one point get through to a person who said that the business has been sold??? And said that the new owners would open 1 Dec Today 1Dec still closed and no calls answered… I have not been contacted as yet and assume other cusomers included …of outcome of our firearms in their shop????and if VLT has been closed permanently??? This businesses communication is unacceptable ???