VW Polokwane is K..k

I took my car for the service and repairs breaks and passenger window not working. They diagnosed my car and bought parts that calculated to 20k. I brought the car and they told me cartrack wires are interfering with the window motor, for 6 yrs I have been driving this car. I left without my car being fixed. When I brought the car for the second time, the service admin or whatever they call them said *he is not going to get himself into something he doesn't know, he was not here for the 1st time and I must pay 1.1k for diagnose again.

I was taken to pillar and pose that, the motor I bought for 20k was given to me. I was told the service admin, technician who was helping me that time was on leave. Told them I need to talk to the manager so they can pull the surveillance for that day to show if the motor was given to me, now the manager is on leave as well.

VW Polokwane is the worst, all I need from them is my money. And this doesn't end here I will get my money whether they like it or not.