Voltano Meter Readings
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Voltano Meter Readings
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Toni-Leigh Massyn
1 reviews | Active since Sept 2013
21 May 2026, 08:18
UNACCEPTABLE - DEPOSIT NOT REFUNDED
I am extremely disappointed with the handling of my refund by Voltano Metering. We moved out of the property at the end of March 2026, and the final utility account was fully settled on 13 April 2026. On 16 April 2026, I received written confirmation that my account had been closed and that the refund was sent to Head Office for processing. I was advised to allow 14–21 working days for payment. That timeframe has now passed, and despite numerous follow-ups via both email and telephone, I still have not received my refund. What is most frustrating is that I keep receiving the same response that the matter is “with finance,” with no proper resolution. I was recently told that payment would be released earlier this week, yet there is still no payment reflecting in my bank account. I have remained patient and cooperative throughout this process, but the ongoing delays, lack of accountability, and repeated unfulfilled promises are unacceptable. I am now left with no option but to escalate the matter further (legally) should this not be resolved urgently.
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Toni-Leigh Massyn
1 reviews | Active since Sept 2013
21 May 2026, 08:18
UNACCEPTABLE - DEPOSIT NOT REFUNDED
I am extremely disappointed with the handling of my refund by Voltano Metering. We moved out of the property at the end of March 2026, and the final utility account was fully settled on 13 April 2026. On 16 April 2026, I received written confirmation that my account had been closed and that the refund was sent to Head Office for processing. I was advised to allow 14–21 working days for payment. That timeframe has now passed, and despite numerous follow-ups via both email and telephone, I still have not received my refund. What is most frustrating is that I keep receiving the same response that the matter is “with finance,” with no proper resolution. I was recently told that payment would be released earlier this week, yet there is still no payment reflecting in my bank account. I have remained patient and cooperative throughout this process, but the ongoing delays, lack of accountability, and repeated unfulfilled promises are unacceptable. I am now left with no option but to escalate the matter further (legally) should this not be resolved urgently.
0
Replies (0)MH
Mahomed H
1 reviews | Active since Feb 2011
19 Apr 2026, 11:47
Unknown billing cycle overlap
Just received my voltano account and wondering why lately number of billed days is always above month days (i.e. Last month was 35 days and this month it's the same) also daily SMS balance does not correspond with monthly balance very strange
Helpful (0)
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Mahomed H
1 reviews | Active since Feb 2011
19 Apr 2026, 11:47
Unknown billing cycle overlap
Just received my voltano account and wondering why lately number of billed days is always above month days (i.e. Last month was 35 days and this month it's the same) also daily SMS balance does not correspond with monthly balance very strange
0
Replies (0)S
Sisonke
1 reviews | Active since Oct 2024
26 Aug 2025, 08:59
*****ster
Appalling services delivery from this company, the water charges are insane, the customer service team and billing team is not helpful at all. I stay by myself and always travelling, and I don't pay anything less than R1900 for water it's been 9 months calling them back and forth, till date they have not resolved their billing issue. their western cape staff is rude and unwilling to help
Helpful (0)
|Replies (0)S
Sisonke
1 reviews | Active since Oct 2024
26 Aug 2025, 08:59
*****ster
Appalling services delivery from this company, the water charges are insane, the customer service team and billing team is not helpful at all. I stay by myself and always travelling, and I don't pay anything less than R1900 for water it's been 9 months calling them back and forth, till date they have not resolved their billing issue. their western cape staff is rude and unwilling to help
0
Replies (0)