Bad service. Bought 2x inverters end of January. Only to find that 1x was not working. We returned it immediately. We are still waiting for a refund/replacement.
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Replies (212)
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Replies (212)
Voltex's replyOfficial
03 Mar 2026, 13:17
Dear Antionette,
We are very sorry to hear about your experience and the delay in resolving this matter. This is certainly not the level of service we aim to provide, especially after such a significant purchase.
Please accept our sincere apologies for the inconvenience caused. We would like to investigate this urgently and ensure it is resolved as quickly as possible. Thank you for bringing this to our attention. We look forward to resolving it promptly. Kind regards,
The Voltex Team
Best regards,
Voltex's reply03 Mar 2026, 13:17
Official
Dear Antionette,
We are very sorry to hear about your experience and the delay in resolving this matter. This is certainly not the level of service we aim to provide, especially after such a significant purchase.
Please accept our sincere apologies for the inconvenience caused. We would like to investigate this urgently and ensure it is resolved as quickly as possible. Thank you for bringing this to our attention. We look forward to resolving it promptly. Kind regards,
The Voltex Team
Best regards,
AN
Antionette N's updateReviewer Update
06 Mar 2026, 04:45
Brent at Voltex Krugersdorp called on Tuesday and agreed to give us the refund. It's Friday... still nothing. Empty promises is all we are getting.
AN
Antionette N's update06 Mar 2026, 04:45
Reviewer Update
Brent at Voltex Krugersdorp called on Tuesday and agreed to give us the refund. It's Friday... still nothing. Empty promises is all we are getting.