Inadequate workmanship XC40

The company has been ignoring my request for a meeting with their customer services person in charge. I have had bad experiences with an XC 40 I bought in 2024, a number of safety measure concerns reported by the vehicle including camera unavailability, change or replacement of parts on a vehicle at about 40 000 km on the clock. All these are said to be caused by a need for a software update, and apparently they are common in the car model, and I am likely to experience another issue with something related to an oxygen part etc. Come end of warranty I will be left alone to foot a bill of issues known to the manufacturer at an early stage of the vehicle's life.

I wrote a long E-Mail with my concerns only to be responded via telephone by a consultant who seem to refuse escalating the matter in line with my request.