Review ofVox Telecom
Vox Telecom

Vox Telecom

1.5983855498721227|12,512 reviews
R
Riyad

1 reviews | Active since Member

16 Mar 2026, 12:53

Lack of service

On the 11th March I contacted Vox technical support. After trouble shooting it was determined that the router was faulty. Next step was for a Technician to come out and replace.

It's the 16th of March and we have been without connection for 5 days. After multiple calls still no technician has been allocated. On the last call on the 16th March I was informed by the call center person that he has no idea why no date has been allocated to my ticket number.

Worst service I have received from any service provider.

0
Replies (44)
Vox Telecom
Vox Telecom's reply16 Mar 2026, 13:55
Official

<div>Good day, Riyad<br><br>Thank you for your review.&nbsp;<br><br>Kindly note that the details of your query has been sent to the onsite Support team to investigate and assist.&nbsp;<br><br>We will provide feedback to you soonest.&nbsp;<br><br>Kind Regards,&nbsp;<br>&nbsp;Vox&nbsp;</div>

Best regards,

Vox Telecom
Vox Telecom's reply18 Mar 2026, 11:20
Official

<div>Good day, Riyad<br><br>Thank you for your query.&nbsp;<br>We received confirmation that the On-Site Support team investigated and assist with the resolution.<br><br>Kind Regards,&nbsp;<br>&nbsp;Vox&nbsp;</div>

Best regards,