Worst purchasing experience, a SCAM!!!!!!!

I bought a kettle for R8k from VP-Equip PTY LTD on the 21st Jan 2021. 7 Days later, it hasn't been delivered but they promised to deliver on the 26th Jan 2021. I was promised a Waybill and Tracking Number and that has never been sent through too. I have tried calling them 10 times on the 27th Jan 2021, again 18 times on the 28th Jan 2021. Their line remains unanswered all the damn time. I have sent multiple mails and these remain unanswered as well by their Sales & General Manager Mr. Michael Allen. This is so frustrating, the worst purchasing experience I have ever had. If you know what's good for you, please do not buy from them. You will regret it.