KM
Kamva M
Active since Oct 2017
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
I bumped someone of course without seeing them
I bumped someone of course without seeing them. As the main policy holder. They will be paying for the damages caused on the other person’s car. Great issuer
53 replies
19 months ago
I am considering buying a new bigger car and the lady I spoke to was so pleasant and advised me on the best options for my cover
I am considering buying a new bigger car and the lady I spoke to was so pleasant and advised me on the best options for my cover. They give the best quotes for loyal customers. I’m very impressed with their exceptional excellent service each time. Keep it up King Price.
53 replies
63 months ago
Worst purchasing experience, a SCAM!!!!!!!
I bought a kettle for R8k from VP-Equip PTY LTD on the 21st Jan 2021. 7 Days later, it hasn't been delivered but they promised to deliver on the 26th Jan 2021. I was promised a Waybill and Tracking Number and that has never been sent through too. I have tried calling them 10 times on the 27th Jan 2021, again 18 times on the 28th Jan 2021. Their line remains unanswered all the damn time. I have sent multiple mails and these remain unanswered as well by their Sales & General Manager Mr. Michael Allen. This is so frustrating, the worst purchasing experience I have ever had. If you know what's good for you, please do not buy from them. You will regret it.
0 replies
67 months ago
Happy Customer! Great Quote
Hi, this is a happy review with the service I received from King Price. Maurice Valla the agent who assisted me with my quote. He is a very friendly gentleman, whenever I talk to him it feels like I am talking to someone I personally know. Very professional individual, helped me get the best deal for my vehicle and home contents cover. He always ensures I understand all the details entailed in my policy. I was very pleased with how quickly and easily King Price was able to assist with getting the best quote for my vehicle and home contents. Maurice big up to you, you such an amazing gentleman, very patient, composed, you understand customer needs and concerns. That's what exactly is needed for people working with so many different customers. Big Up bro!!!!
53 replies
80 months ago
Cellsure is Terrible
I honestly don't know what to make of this. This insurance company cannot be reached by phone or by mail. I honestly don't understand how Vodacom works with this company. VERY INCOMPETENT!!!!!! Not acceptable.
0 replies
95 months ago
Unreliable Vodacom Insurance
I purchased a phone (iPhone 8 plus) last year 2017 (2nd Contract) and I later called Vodacom Insurance to get the phone insured which was successfully completed over the phone. I have been paying for a Comprehensive Cover. And so a couple of months later (May 2018) my phone go damaged (dropped). I logged a claim online for the phone to be repaired and later received a call that they (CellSure) will not pay for the phone repairs due to the following condition: 1. Different cell number used on the insured phone- HOWEVER I HAVE NEVER RECEIVED ANY CONTRACT THAT STIPULATED THESE CONTRACTUAL TERMS AND CONDITIONS!!!!! I am very unhappy and would have appreciated if this was stipulated clearly in writing and made sure that I (client) received the contract instead of waiting for a claim to be logged.
106 replies
103 months ago
Customer losing valuables and not prioritized
Hi all -:) I lost my cellphone (iphone 7+) at Edgars Cresta Shopping Centre on the 28th Oct 2017. I must say I was very much disappointed with the way they handled the situation. I don't know what the processes and procedures are but I was not allowed to view the footage as they claimed that I am not seen in the store itself, 'apparently' I was seen only making an entrance but when i asked the manager to see the video and go through the investigation together, she dismissed me and didn't explain why I wasn't allowed to do so. I would have understood if other protocols were observed or better yet an explanation of security concerns but that wasn't provided. And so my search for my cell phone ended with no success and ended up going back with no mobile that day. I managed to get the contact details for the store and the next day (29th Oct 2017) I called the store to inquire about it, just to find out if possibly someone has picked it up and submitted it to the Control (Lost and Found), the manager had promised to call in a few minutes but didn't get back to me, I called the line several times after an hour of waiting and she didn't pick up. She only picked up a call i made from a different Line (so what does that tell me). Regards, Kay (not so happy customer)
122 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)