VUMATEL / COOL IDEAS ARE A BAD COMBINATION FOR FIBRE CONNECTIONS AND SERVICE.

Having spoken to cool ideas about the band width and speed of my 50 mbps download speed (that I pay for bur never get) at 16.00 om 14/11/2020 once again I was left with no internet connection at all. THIS IS THE 5TH TIME IN 3 DAYS. I have been in contact with cool ideas who say the problem is not from their side. quite frankly I don't give a flying continental who is to blame I just want this sorted out especially as I cannot change you as the initial supplier.