5 Months Later

I purchased a 2020 Volkswagen Polo Vivo from Barons Tokai on September 26, 2025. While I initially trusted the brand, I’m disappointed by the after-sales service. I was promised a spare key and window tint on the following Monday, plus repairs to scratched rims. I only got 2 old tyres and smash and grab windows. It’s now February 26, 2026, and I’m still waiting. I’ve had to follow up constantly, with endless promises and no action. This ongoing back-and-forth has left me extremely dissatisfied. I expected far better service and follow-through. Someone in Cape Town easily open my car I've been begging for my spare keys and rims to be fixed ... 5 MONTHS LATER STILL NOTHING