Beware of financing a vehicle with VWFS!

I have traded in my vehicle on the 24/04/2026 and on the 28/04/2026 proof of payment had been reflecting on VWFS account. The Dealer has now sold my trade in and has also received the logbook, change of ownership forms and the paid up letter. Even though it's now TWO weeks later, I am still waiting for my 1 months instalment to be refunded, paid up letter and for the account to be closed. I will not finance a vehicle through VWFS again. I haven't experienced this levels of service from other banks. This institution does not have proper procedures in place. *** ***0.