DE*****ED, ******* ,********

Please help, I was de*****ed by VW general dealer, I bought 2024 VW polo vivo last year around May but they let me sign all papers they told me the vehicle I bought is not on the floor they are going to look for it some else. The car did not arrived the whole week and when ask the manager when I am getting my car he KEEPS on saying the following day, He **** to me until I asked him to cancel the deal because the car had not arrived on agree date and the manager refused. The following week I then went to another dealer to buy car. The manager of VW Heidelberg then call me after ten days and said the car has arrived I must come collect, I then told him that sorry I asked you to cancel the deal and you refused so I have already bought another car. The dealer keeps sending me statement saying that my account is arrears and they have already backlisted me and also they threaten me with lawyers. I have never own VW polo, I don't know what color look like or test drive. I lodge complaint to MIOSA (motor industry ombudsman of south Africa) and to NCR. On 15 July 2025 the lady from VW financial (Nobunle Mmbooi )send me an email requesting some information regarding the matter indeed i respond to her mail and since then the lady disappear she doesn't respond the mail nor calls.