Pathetic assistance

Pathetic after turning down for a deal, there’s an open vehicle finance enquiry from them under my name from absa and now they don’t want to write me a letter that proves or states that the deal never proceeded, the very same Irvin Mokone that was so in a rush to get the approval on my behalf before I turned them down for another vehicle finance company. They won’t bother with or your enquiries after they’ve sealed a deal with you!