Complaint

I took my car that is : Polo 1.0 TSI 2018 for service vw margate on August 2024 and the car was serviced they told me the car needs to be put brake fluid nd I told them I don't have money at that time I will booked for the brake fluid. My complaint is that my car have just stop on October on the robots without telling me the problem, no signs as my car is an automatic that means they deleted the Problem that was supposed to show in the car, there were no warning signs what's wrong with the car. Until I took to mechanic it's gearbox there's no oil with it