Scam?? Waist trainer SA

I'm currently in a predicament where i'm receiving absolute trash of customer service.I bought from this business online, they told me the order would be delivered by this week, yet there's still nothing. Had to email them to clarify the issue, but the person helping seemed very unapologetic about how this is THEIR fault and not mine for wanting a prompt delivery, since I paid that exorbitant delivery fee. I find it odd that I'm the one who's supposed to be on their tail for them to do what they were in fact paid for. I'm really frustrated at the fact that a courier fee of R99 is basically an overnight delivery, and shouldn't even have to take longer than 7 days otherwise the parcel is as good as being sent via the post office. This is the major downfall of supporting SA brands, they ALMOST always take you for a ride and have no remorse about it. I'm holding my breath that they are not a scam and hope they will deliver otherwise hell will break loose.

I'd suggest you do not buy from this brand if you're not looking for a headache.----> http://waisttrainer.co.za/