Disappointing and Unprofessional Experience with Feroza, Bashnie, and GeeBee 64 Express

I am deeply disappointed with the service I received from Feroza and Bashnie in their handling of tenant-related matters at my property.

There were significant issues when the tenants were vacating. They appointed a third-party service provider, GeeBee 64 Express, to manage the process. Unfortunately, the representative from GeeBee, Chris, submitted a report that included false information about his interaction with the tenant. This was confirmed during a phone call—using the tenant’s phone on speaker—where both Priscilla and Feroza were present and heard Chris contradict his own written account.

Furthermore, I was pressured to pay money based on a claim that I had agreed to cover certain costs—an agreement I had never made. It seems the tenants were misled into believing that I had consented to this, which was not the case.

Lastly, my municipal account is now in arrears, despite it being under their management and with them responsible for making payments on my behalf. This has caused me considerable stress and inconvenience.

I hope this feedback encourages the parties involved to reflect on their responsibilities and improve their service to avoid similar issues for others in the future.