This is wake up call to all buying new homes

This is wake up call to all buying new homes .we were sold.house with major leaks toilet not maintained properly. Roof infested with RATS 🐀. ELECTRICAL AND PEST CONTROL PASSED. INSIDE THE HOUSE IS ANTS 🐜 MUD BUILDING. ELECTRICAL CORDS HANGING ALL OVER .PLUGS RUSTED .ON VIEWING WE DIDNT NOTICE COS OF FURNITURE AND CURTAINS HIDING THE ELECTRICAL AND ANT BUILD UP .PEOPLE BECAREFUL. WHEN APPROACHED MANAGER AT WAKEFIELDS.WITH COMPLAIN TILL TODAY NO RESPONSE. HER AGENT TOOK COMMISSION AND BLOCK US .WHAT KIND OF SERVICE IS THIS