ATTENTION. Walker Wargame is a ****!

If I could give less than 1 star I would. I bought a gun from them on the 1st of March 2025, I got home and tried to test it and then it didn't want to shoot at all. I took it back to the shop and the technician looked at it and confirmed that the gears have sheared off. I requested a refund and at first he said it's not going to happen (mind you that I returned it within the 14 days exchange/warranty), he then told me that I need to email the owner, Henry Zhang, to request a refund. Both my boyfriend and I have been trying to get hold of him (Calls, WhatsApps, and many emails) for the past 2 days and he just ignores us and does not respond to messages. Now I have had to get the consumer counsil involved to get my money back, still waiting. I have been told by his own employees that he does not like issuing refunds at all. I have also heard from his technician that he was told to fix the gun and put it back on the shelf. STAY AWAY FROM THIS PLACE!!!! ITS A ****.