Missing item at laundry, owner doesn’t care.

I went to go do my kids laundry, since I’m in PE on holiday and ended up loosing way more than what I had payed for. Four item that make up an outfit went missing. Owner had the nerve w say that he would understand if it were one item but three items is bazzer, as we later found that a fourth item was missing. We have had no response and no assistance what so ever. We lost way more and on top of that paid for their service. Sorry excuses for business.