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Wan4U
Claimed Business
W
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJS
Johan S
1 reviews | Active since Jan 2020
1 Mar 2025, 17:59
Overpriced And Worst Internet
Absolute worst Internet we’ve ever had The Internet has been on and off for the past three weeks, I’m a competitive gamer and I earn money through it and when the Internet is on and off each time I’m losing money when the internet is on I’m getting over 600 ping absolutely unacceptable when it looks like it’s gonna rain the Internet is off and when you try to phone them they don’t answer worst customer service ever, we will be switching to level 7 where the people actually help you and the Internet isn’t on and off every five minutes
Helpful (0)
|Replies (0)JS
Johan S
1 reviews | Active since Jan 2020
1 Mar 2025, 17:59
Overpriced And Worst Internet
Absolute worst Internet we’ve ever had The Internet has been on and off for the past three weeks, I’m a competitive gamer and I earn money through it and when the Internet is on and off each time I’m losing money when the internet is on I’m getting over 600 ping absolutely unacceptable when it looks like it’s gonna rain the Internet is off and when you try to phone them they don’t answer worst customer service ever, we will be switching to level 7 where the people actually help you and the Internet isn’t on and off every five minutes
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Replies (0)AT
Anna-Lize Theron
1 reviews | Active since Jan 2020
20 Jan 2025, 11:22
Excellent support
I would like to thank the support team and especially Ruan for the persistence to resolve my connectivity issues that I have been experiencing since late December. You guys rock
Helpful (0)
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Anna-Lize Theron
1 reviews | Active since Jan 2020
20 Jan 2025, 11:22
Excellent support
I would like to thank the support team and especially Ruan for the persistence to resolve my connectivity issues that I have been experiencing since late December. You guys rock
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Replies (0)NS
Nico S
1 reviews | Active since Jan 2020
20 Sept 2024, 08:15
Not a happy camper
Wan4u, how can you decide on behalf of the client to cancel the contract? Lost my job, made an arrangement, signed an agreement and then my wifi equipment got removed while not home without notification or discussion. Because you concluded that I can't afford it.... Who says that I maybe didn't get a new job. Switch my wifi off then until I pay, but removing my equipment without consulting us is unacceptable.
Helpful (0)
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Nico S
1 reviews | Active since Jan 2020
20 Sept 2024, 08:15
Not a happy camper
Wan4u, how can you decide on behalf of the client to cancel the contract? Lost my job, made an arrangement, signed an agreement and then my wifi equipment got removed while not home without notification or discussion. Because you concluded that I can't afford it.... Who says that I maybe didn't get a new job. Switch my wifi off then until I pay, but removing my equipment without consulting us is unacceptable.
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Replies (0)CG
Chané Gouws
1 reviews | Active since Jan 2020
3 Mar 2024, 08:35
************* for gaming or streaming .
Constantly have connectivity issues. they always say they logging a ticket but never do . they never answer their after hours support number.
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Chané Gouws
1 reviews | Active since Jan 2020
3 Mar 2024, 08:35
************* for gaming or streaming .
Constantly have connectivity issues. they always say they logging a ticket but never do . they never answer their after hours support number.
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Replies (0)KV
Kerry V
1 reviews | Active since Jan 2020
16 Sept 2023, 07:49
Wan4U Service
Rohann, Daniel and the rest of the Wan4U team worked tirelessly to sort out issues with my connectivity. I have been struggling for months with intermittent connectivity. Hats off to Sella who was so professional and helpful. I can honestly recommend their services. Weekdays or weekends.........my issues are always attended to. I teach online, so I really need stable internet and Wan4U has ticked all the boxes! Thanks guys!!! I'm a happy customer!
Helpful (0)
|Replies (0)KV
Kerry V
1 reviews | Active since Jan 2020
16 Sept 2023, 07:49
Wan4U Service
Rohann, Daniel and the rest of the Wan4U team worked tirelessly to sort out issues with my connectivity. I have been struggling for months with intermittent connectivity. Hats off to Sella who was so professional and helpful. I can honestly recommend their services. Weekdays or weekends.........my issues are always attended to. I teach online, so I really need stable internet and Wan4U has ticked all the boxes! Thanks guys!!! I'm a happy customer!
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Virginia S
1 reviews | Active since Jan 2020
23 Aug 2023, 10:57
Virginia
I am very impressed with the company and their service excellent,
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Virginia S
1 reviews | Active since Jan 2020
23 Aug 2023, 10:57
Virginia
I am very impressed with the company and their service excellent,
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Replies (0)